Custom Questions

If you want to collect information not gathered in the general Registration Page formatting, use the "Custom Questions" tab and create your own questions

Adding a Question

Before you get started, know that questions cannot be rearranged once created. They will appear sequential on the registration page in the oder they were initially written (so make sure to have all your questions mapped out before you begin)

Navigate to the left admin tool bar and select "Custom Questions" under the "Events/Registration Setup" header

Once on the Custom Question's Page, you will be able to see any custom questions you have created, in the example below case we have added two questions for all registrants,

1) shirt size 2) ACA/UACK Number

To create a new question simply click "Add a Question".

Creating Your Question

Question Text

This is where you enter the wording of your question (in the examples below the "Question Text" will just be the different "Type"s to help illustrate the differences)

"Type" refers what kind of question you are asking and RaceHub has 4 options

1) Text Input (One Line)

2) Text Box Input (Large)

3) Dropdown Selection (User picks from list)

4) Informational Text

Question Scope

There are 3 different options when it comes to who will see your questions:

1) "All Registrants are shown this question"

If you want EVERY registration to see your question then select this option.

2) "Only show this question for certain Extra"

This option will only show your question to people who select a certain extra. For example, if your Extra Item for sale is a Race T-shirt, you can create a question that only appears to people who purchase a Race T-shirt and asks "What size T-shirt?"

When you select this option, you will then be prompted to indicate which "Extra Item" you want the question to be tied to.

*The question will only appear when an extra item is selected by the registrant*

3) "Only show this question for certain Event"

This option will only show your question to people who are registered for a certain "Event". For example, if the race is a Triathlon and you have one Individual event and one Team Event, you can ask a question "What is your Team Name?" but only have the question appear to those registering for the Team Event.

When you select this option, you will then be prompted to indicate which "Event" you want the question to be tied to.

*The question will only appear when an "Event" is selected by the registrant*

Answer Required

If you want your question to be mandatory for all registrants (or those triggered by the Extra or Event indicated) then select "Yes." If you do not care if the registrants answer the question or not then select "No"

*Athletes will not be able to complete their registration without an answer if you select "Yes"

Optional Instructions

This final piece of the Custom Question page allows you to give the registrants instructions for your question. (You can leave this blank if your question is straight forward and do not need instructions)

Delete A Question

To delete one of your custom questions, just click on the question you would like to remove (as if you were going to edit it). This will bring you to the settings page for this question and all you need to do is scroll to the bottom of the page and click "Delete Question" from the bottom right hand side of your screen. By doing this your question will be deleted from your event.